Document publishing and translation can be streamlined with the right software.
MadCap Flare can be an ideal tool for global publishers when leveraging content across multiple platforms. With this versatile software, edits and translations can be made in one platform and the content can be delivered to multiple devices in different formats and languages.
Bored of using the same words over and over again in your writing?
Yes? Then it is likely your readers are bored too.
Having a successful global marketing strategy can help grow your business.
Basic inbound marketing techniques have been around for a while. Know your audience and the problems they have that you can solve, provide content that drives traffic to your site, use social media to engage people and widen the funnel, and optimize with SEO.
Not even close. Even if machine translation could offer a perfect, word-for-word translation of your content (which it can’t), there are many more factors to consider when translating your site besides just the words on the screen. Here are four points to consider when localizing retail websites for foreign markets.
2. Fulfillment – How will you ship your product to your customers? Will you ship internationally, or have local shipping facilities in each country? If you’re shipping internationally, what are the extra international shipping costs, and what customs fees or import duties are applicable? If you don’t inform your customers in advance, they’re likely to be surprised when checkout time comes around, and the extra costs could be problematic. If you’re shipping locally, what shipping service will you use? What services are available/popular in the area, and are they reliable for getting the customer their product in a timely manner?
However, prominent brands face their own unique challenges when it comes to global marketing. Let’s look at a few of the most recognizable brands in the world, the challenges they successfully overcame, and what agencies can learn from them.
Airbnb is a sort of Craigslist for travelers; people who are looking for a place to stay in a new city but don't want to book a traditional hotel can browse Airbnb’s listings to find a room, cottage, guest house, or couch for their travels. Those who are interested in renting out part of their living space can place a listing on the site to entice travelers.
Since its inception in San Francisco in 2008, Airbnb has seen tremendous growth. In 2011 alone, it experienced 425% growth in France, 719% in Spain, and 946% in Italy. How did they go from the startup phase to nearly 1000% growth in a completely foreign market in only three years? Some of this growth can be attributed to social media and the global connections forged by the rise of the Internet.
The use of manuals, inserts, guides and supporting documentation content is important in all industries, and especially the healthcare, medical device, and pharmaceutical fields. If collateral pieces are not created accurately, users may fail to understand how to interface properly with the product or equipment, causing some serious dangers to patients and staff members.
One of the principles for maximizing the success of localization in the medical field without investing a huge amount of extra time or money is content reuse. Content reuse strategies can help companies effectively localize important content used by patients and staff members.
Effective Localization through Content Reuse
Content reuse can improve the localization process by reducing the amount of content to translate, allowing the translation team to produce results faster. By reusing content that has already been translated with Computer Aided Translation tools (aka CAT tools), such as Translation Memory, they can localize repetitive and similar content more easily. And this typically leads to much lower localization costs.
Companies pursuing localization will also find that content reuse strategies allow translators to make updates faster when they’re called upon. The more they can reuse a particular piece of localization content, the easier it will be for translators to learn about the appropriate context for that content. For example, after seeing a particular marketing strategy applied on a any given product, a similar usage on future products becomes easier to identify and express with clarity.
DITA is a model for using the XML markup language to write and publish content. DITA was developed by IBM as a way to make reusing content more efficient. Incorporating the DITA method can be a very effective tool for quickly creating content for enterprise projects. One of the biggest benefits of using DITA is that it allows users to easily organize content and optimize it for re-use in the future, and hopefully never having to pay twice for the translation of any content. A key part of succeeding with DITA as it relates to localization is proper planning and resource selection.
The agile methodology is a method of managing a project where many different tasks are completed at the same time in short bursts or “sprints”, as opposed to the traditional waterfall method where they are completed one after another. Agile is important to localization because it is one of the most common techniques used by those who need a fluid, dynamic translation solution. The main difference between agile localization and the more traditional waterfall variety is that agile localization allows the different parts of a project to get completed in shorter sprints, instead of one after the other. This means that agile localization is more responsive to changes that come up during the course of the project.
While pursuing an agile strategy, it is important to consider the content framework of the localization project. Without the right kind of framework it is difficult to attain success with agile localization: these tips will help you strengthen your agile framework for content and translation.
It seems that everywhere you turn, you hear the same message: content is king. It’s true: content can be found almost anywhere, from the blogs that we read on a daily basis to instruction manuals to the social media updates posted by our friends and favorite brands.
However, companies looking to globalize their business model often run into a big content-related challenge: localization. It can be tricky to translate certain words and phrases into other languages, especially colloquialisms. While it is critical to have dependable localization professionals working on your localization project, it might be possible to simplify the process through content strategy and standardization.
Standardizing a Localized Content Strategy
In basic terms, a content strategy is a standard or process that defines content in three areas: creation, delivery, and governance. Creation refers to the why element of a specific piece of content: for example, a brochure for a new car created by a car company to tout its benefits over last year's model. Delivery refers to the medium with which the content is delivered: will it be a print brochure, or a web page? Governance refers to the way that content is reviewed and changed, and the workflows that are used in the strategy: one aspect of governance, for example, is whether or not content will be created using agile or traditional workflows.