Overcoming Communication Barriers with Non-English Patients

Posted by Dynamic Language December 26, 2018

Over the past 15 years, the number of ESL/no English patients that doctors have been seeing has increased exponentially. With this in mind, here is a list of best practices for communicating with ESL patients that doctors, and other healthcare professionals, should keep in mind when confronted with an ESL/no English patient.

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Topics: Interpretation, Language, Healthcare, Communication, esl

The Dangers of Not Using Qualified Medical Interpreters and Translators

Posted by Dynamic Language December 26, 2017

Not being able to speak in the same language as the people around you makes navigating through daily life complicated, but it's more than nuisance when you're not well. Not being able to communicate to your healthcare providers is downright dangerous and potentially fatal. For instance, complications from improperly administered prescription drugs, lack of preventive care and lack of regular access to the medical system are just a few of the negative outcomes resulting from language barriers.

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Topics: Interpretation, Translation, Healthcare, Communication

Planning an Event for All Audiences: Best Practices for Simultaneous Interpreting [Infographic]

Posted by Dynamic Language November 03, 2017

When you are planning an event for a multilingual audience you must consider all parties involved. Everyone knows that clear communication is important to any successful business, however, this becomes increasingly complicated when more than one language is involved. Important points can be misunderstood or not heard at all. This is when simultaneous interpreting is valuable. Conference or simultaneous interpreting is when an interpreter communicates with a global audience via audio technology in real time with no delays. Check out the below infographic for an example of simultaneous interpreting in action.

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Topics: Interpretation, Communication, Infographic, Conference

Planning for Multilingual Communication When Disaster Strikes

Posted by Dynamic Language October 31, 2017

The 2017 hurricane season was unusually busy, and the United States suffered several direct hits in just a few weeks. Hurricane Harvey caused catastrophic flooding in Eastern Texas, quickly followed by Hurricane Irma’s strike in the Southeast United States, Puerto Rico and the U.S. Virgin Islands. Just behind Irma, Hurricane Maria devastated Puerto Rico and flooded parts of the Southeast again.

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Topics: Language, Translation, Communication, World

28 Boring Words to Ditch and Use These Instead [Infographic]

Posted by Dynamic Language October 12, 2017

Bored of using the same words over and over again in your writing?

Yes? Then it is likely your readers are bored too.

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Topics: Marketing, Communication, Content, Infographic

Google Announces Real-Time Translation with GBoard

Posted by Dynamic Language March 14, 2017

Google has announced several upgrades to it's new Android keyboard. The Gboard now has the ability to do automatic translation. As you type, the new Google Translate integration will translate text in real time as you type it in. 

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Topics: Language, Translation, Communication, Technology, Mobile Application, Global

How to Say I Love You In Other Languages

Posted by Dynamic Language February 14, 2017

 Love is a universal language but the words I love you vary significantly across the globe.  Here are just a few examples of how to say "I love you" in other languages around the world.  

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Topics: Language, Communication, Global, World

Compliance Alert! Keeping LEP Parents in the Loop

Posted by Dynamic Language April 25, 2016

According to the U.S. Census Bureau, at least 350 languages other than English are spoken in homes in the United States. Metropolitan areas have the largest populations of non-English or limited English speakers. For instance, the Bureau reports that in the Seattle Metro area, at least 166 languages are spoken at home, and 22 percent of the metro area population over the age of five speaks a language other than English at home.


U.S. public school systems are increasingly diverse.

Compliance and Language Support in Schools

This is of significant concern for school districts around the country. As the prevalence of non-English speakers or limited English speakers continues to rise, school districts receiving federal funding are required to accommodate the language needs of an increasingly diverse population.

Ensuring that your school district is compliant with federal regulations regarding language support services and that the needs of students and parents are being met requires attention to several matters. School districts must:

• understand the legal definition of "LEP" students and parents
• understand the legal requirements for addressing the needs of LEP parents and students
• identify those students and parents in need of language support within the school district
• assess the level of need and the ability of the school district to handle the need either in-house or through outsourcing

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Topics: Language, Communication, Global, Education Industry

What Do You Say When Someone Sneezes in Germany (and 12 other countries)?

Posted by Dynamic Language September 13, 2015

When in Germany, saying "gesundheit" is the proper
way to respond to a sneeze.

We've all grown up with the expectation that when someone sneezes it is only polite to say 'bless you'. It's a fairly universal reaction that has become almost automatic for most people. When you are traveling in other countries, however, you may not know what to say when someone sneezes around you.

Depending on the country, the response may mean "bless you," "to your health," or some other way of responding. Only one language, Korean, doesn't have any response to a sneeze. Here is a list of countries with the way each language responds to a sneeze.


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Topics: Language, Communication

Diplomacy Lost in Translation

Posted by Dynamic Language August 21, 2015

Professional translation and interpretation require a lot of skill; just check out our other blog posts on interpretation and translation certification training. In the realm of diplomacy, it is even more critical that statesmen's messages get across clearly. Below are a few comical examples of when diplomats' messages got lost in translation:

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Topics: Transcreation, Localization, Translation, Travel, Communication

Dynamic Language ranked as top Language Service Provider

Posted by Dynamic Language July 15, 2015

In the annual research publication “The Language Services Market: 2015,” Common Sense Advisory rated Dynamic Language as one of the world's top Language Service Providers, ranking it as #15 in the US and #62 in the world. This is the second consecutive year CSA has recognized Dynamic Language, which was ranked as #18 nationally and #75 globally in 2014.

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Topics: Interpretation, Localization, Translation, Communication, Awards

Product Compliance in Global Markets

Posted by Dynamic Language March 20, 2015

Taking a business global is a significant accomplishment: it means that your products or services are so valuable they can provide assistance to people from multiple backgrounds and cultures.

However, going global also brings several challenges with it. One of the more significant of these challenges is keeping your product information compliant as you expand. Compliance requirements are different from country to country, which means research is required to understand the laws in new markets.

Here are a few of the best tips on product compliance as you go global and advice on some of the best methods to help you do so.

Look Before You Leap

Many businesses get so caught up in researching the marketing aspects of taking their business global that they forget to sufficiently consider some of the logistical elements of the process. It is certainly important to have a suitable market and a strategy to identify customers within that market. However, you also need to spend time considering some of the specific details of how you will communicate the benefits of your products and services to the global community. Some questions to ask include:
• What are the compliance requirements in this new global market?
• What tools do I have available to meet these requirements?
• What resources do I need to acquire to stay compliant?


Once you have done the research that is required to enter a new global market, your next step is creating stellar content in the language of that market, for each specific target audience.

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Topics: Translation, Marketing, Communication, Globalization, Intelligent Content, Life Sciences

The ICC 2015: Learn What Intelligent Content Can Do for You

Posted by Dynamic Language March 10, 2015

 

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Topics: Communication, Intelligent Content, Life Sciences

What is Transcreation?

Posted by Dynamic Language March 05, 2015

Localization and transcreation are two “buzz words” in the language industry, and both services serve an important role for companies who want to communicate with customers in new regions across the globe. Depending on your needs, your marketing content may benefit from one technique more than the other, so let’s take a look at the differences between these two processes.


You’re likely already familiar with localization, which is defined as adapting an existing piece of content to make it understandable in a specific language and culture. Transcreation, on the other hand, is the process by which a product or advertising message is completely adapted for the target market, while still retaining the original intent. This requires a particularly creative approach, in order to truly resonate with international consumers.

In an earlier blog post, we shared a clever example of transcreation that highlighted Swedish car manufacturer Saab’s approach to advertising its line of convertibles back in the 1990s. The ad in the U.S. posed the comparison: “Saab vs. Oxygen bars,” since these trendy bars were popular in America at the time. When Saab “transcreated” the advertisement for potential customers in their home country of Sweden, the ad instead read: “Saab vs. Claustrophobia.” Despite that claustrophobia and oxygen bars conjure different images, you can see how the message is the same in each case: Saab convertibles offer fresh air and wide, open spaces. With transcreation, the literal meaning was changed for different markets, but the same messaging goal was achieved. Transcreation is particularly useful in addressing marketing challenges like these, with cultural-specific references or wordplay that are too difficult to translate directly into different languages.

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Topics: Transcreation, Localization, Language, Translation, Advertising, Marketing, Communication

ASL Video Dictionary Offers Visual Learning Assistance

Posted by Rick Antezana March 02, 2015

American Sign Language (ASL) originated more than 200 years ago, is the 3rd most common language in the United States and is used by over 500,000 people in North America, according to the National Institute on Deafness and Other Communication Disorders (NIDCD).

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Topics: Language Learning, Sign Language, Communication

How to make your clients more comfortable working with you

Posted by Josh Kroman February 17, 2012

You may not be an expert in your field, but your clients will treat you like one. Reassure them by using positive language and being up to date on everything in your industry.

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Topics: Communication

Easy ways to build strong relationships with clients

Posted by Josh Kroman November 29, 2011

Our jobs depend on the happiness and loyalty of our clients. When they become unhappy, the results can be quite detrimental. A few simple steps can help to avoid a fallout between you and your clients.

Follow these tips to help you build stronger relationships with your clients.

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Topics: Communication

Keeping customers happy and earning repeat business

Posted by Audrey Dubois-Boutet May 24, 2011

The business section of your local bookstore has dozens, if not hundreds of books to help you with your business, from starting a company to nurturing employee morale. But one of the aspects of a successful business that most people want to know is how to keep customers coming back.

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Topics: Marketing, Communication

Dolphin species alter “language” to better communicate

Posted by Audrey Dubois-Boutet October 05, 2010

The animal kingdom is host to thousands of languages, from a lion's roar to a frog's croak. But how aware are animals of all these different languages? A recent study shows that dolphins may have caught on and are using this knowledge to better communicate amongst themselves.

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Topics: Language, Communication