We are proud to announce that the evaluation process and certification audit were successfully completed and that Dynamic Language continues to be an ISO 9001 compliant business!
What is ISO 9001 certification?
ISO 9001 is the internationally recognized standard for quality business management, developed by the International Organization for Standardization (ISO). This standard applies to the processes with which products and services are completed and delivered by a company, to ensure that a customer’s expectations are met with each delivery.
ISO certification by an accredited body means a company has passed an audit detailing its quality management practices. We’re ecstatic that we can offer our clients not only quality services, but ISO-certified quality services they can depend on.
Who benefits from this certification?
“Being certified to the 2015 standard for both ISO 9001 and ISO 17100 is a fantastic badge of quality,” says Dynamic Language Partner, Rick Antezana, “It tells our clients and suppliers that Dynamic Language is a serious, professional translation company that takes pride in its work, and that can demonstrate solid, documented quality processes.”
ISO certification gives businesses and individuals the peace of mind that the company they are working with will behave with the utmost quality and reliability. Frequent internal and external audits for ISO-certified companies also ensure the value of service is constantly improved.
“For our clients, it means that they can rely not only on the quality of the language work that we do, but also on our behind-the-scenes workflows and processes," notes Antezana. "It also means that they can count on our project managers’ skills and training to plan ahead and consistently provide services of the highest standard.”
Because a business must prove its continuous improvement to remain ISO certified, clients, contractors and employees benefit greatly. All new employees are trained on the processes that will affect their day-to-day tasks. By training employees in these pre-determined processes, we ensure that all projects are treated in the same way, with the same quality and efficiency our clients have come to rely on!